FAQs

Q?

What is Voice over Ip (VoIP) ?

A.

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Q?

Can I switch My Alarm Monitoring To Pre-Alarm?

A.

Yes we can service any security system and take-over the alarm monitoring of your alarm system. We would test all the devices and completely reprogram the security system and insure you understand how it is configured.

Q?

How Much Does Alarm Monitoring Cost?

A.

Alarm monitoring starts at $25.00 per month.  We also offer line security packages that allow us to provide you with high security monitoring services without a standard phone line.

Q?

If I have a pet, can I ahve a security system?

A.

Yes all our systems can accommodate family pets as we use Pet friendly motion detectors.  Our staff will be happy to discuss this option with you.

Q?

Should I test my security system?

A.

Yes, test your system weekly.  Before testing call our motioning station and have your password or account number ready to place your system on test so no emergency services are dispatched while testing.

 

Q?

How do I change my emgergency contact list?

A.

Simply call Pre-Alarm Security.  have your password or account number ready in order to make any changes.  Remember to notify your key holders list regarding their responsibilities when they receive a call from the motioning station

Q?

Will my alarm system still work if the power goes off?

A.

Yes, every alarm system is supplied with a backup battery supply which will maintain your alarm for several hour.  In the event your battery is low, a low battery signal will be sent to the motioning station and you will be notified